Shipping & Handling

DOMESTIC SHIPPING (USA)

We are pleased to offer FREE SHIPPING on all online polo equipment orders over $250.00 within the continental United States (excluding polo mallets — see below). This free shipping offer applies exclusively to online orders placed through our website.

  • Polo Mallets: Due to the oversized nature of mallets, they do not qualify for free shipping. Shipping costs for mallet orders will be automatically calculated and added at checkout for continental U.S. destinations.

  • Horse Blankets: Although horse blankets are eligible for free shipping, each blanket will incur a $7.00 surcharge due to overweight handling. This surcharge applies per blanket and is not waived, even if your total order qualifies for free shipping. In other words, while you will not be charged any base shipping cost for horse blankets, the $7 per item overweight surcharge still applies.

  • Hawaii Orders: Orders to Hawaii are not eligible for automatic shipping calculation at checkout. Once your order is received, we will contact you with a shipping quote and a secure payment link for the shipping charges.


INTERNATIONAL SHIPPING

We have partnered with Federal Express to provide reliable, fast delivery of our products worldwide at discounted rates.

  • Free shipping is not available for international orders.

  • Once your international order is placed, we will calculate the shipping cost and email you with:

    • The total shipping charge

    • An estimated delivery time

  • You can choose to accept the shipping charges and complete the payment. Once paid in full, your order will be fulfilled and shipped.

  • If you choose to decline the shipping charges, your order will be canceled and fully refunded to your original payment method.


DUTIES & TAXES (International Orders)

All international shipments are sent via Federal Express International Economy or Priority service.

  • Please note: Duties, taxes, and customs fees are not included in the shipping charges.

  • These additional fees are collected by your local authorities upon delivery and are the sole responsibility of the customer.

  • We recommend checking with your local customs office for an estimate of these costs prior to placing your order.