Last updated: October 2025

At Tato’s Mallets, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, and communication channels.

1. Information We Collect

We collect information in the following ways:

a. Information you provide directly:

• Your name, email address, phone number, and shipping/billing address.
  
• Order details, repair forms, and payment information.
  
• Any messages, notes, or inquiries sent through our contact or repair forms.
  

b. Information collected automatically:

• Non-personal data such as browser type, device, IP address, and pages visited.
  
• Cookies and analytics tools (e.g. Google Analytics) to understand visitor behavior and improve user experience.
  

2. How We Use Your Information

We use your information only to:

• Process orders, repairs, and payments.
  
• Communicate with you about your orders, repairs, or inquiries.
  
• Provide customer support.
  
• Improve our website and services.
  
• Send optional updates, offers, or newsletters (you can opt out anytime).
  

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

Payments made on our website are securely processed through trusted third-party providers such as Shopify Payments, PayPal, or Stripe.
We do not store or have access to your full credit card details.

4. Shipping & Third-Party Services

We may share limited details (like your name, address, and phone number) with shipping carriers and label providers only as needed to fulfill your orders or repair returns.

5. Cookies

Our website uses cookies to:

• Keep your shopping cart active.
  
• Track analytics and improve site functionality.
  

You can disable cookies in your browser settings, but some parts of the site may not function properly without them.

6. Data Retention

We keep your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Rights

You may:

• Request access to the personal data we hold about you.
  
• Ask us to correct or delete your data.
  
• Withdraw consent for marketing emails at any time.
  

To do so, please contact us using the details below.

8. Security

We implement reasonable safeguards to protect your data against loss, misuse, or unauthorized access.
While no online system is 100% secure, we continually review our practices to keep your information safe.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Tato’s Mallets
📍 11496 Pierson Rd, Suite C-1
Wellington, Florida 33414, USA
📧 info@tatosmallets.com

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
All updates will be posted on this page with the new “Last updated” date.